Terms and Conditions

Welcome to ShineHer. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms. Please read them carefully.

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1. General Information

• This website is operated by ShineHer (“we,” “our,” “us”).
• By using our website or placing an order, you confirm that you are at least 18 years old, or have permission from a parent/guardian to make purchases.
• We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates on our website.

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2. Products & Availability

• We make every effort to display our products as accurately as possible, including descriptions, prices, and images.
• Product availability is subject to stock, and we reserve the right to limit quantities.
• Prices may change without notice. All prices include VAT (where applicable).

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3. Orders & Payments

• When you place an order, you will receive an email confirmation. This is an acknowledgment, not acceptance, of your order.
• Acceptance of your order occurs when payment has been processed and the goods are dispatched.
• We accept major debit/credit cards and secure online payment methods.
• We reserve the right to cancel or refuse an order if fraud or unauthorized activity is suspected.

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4. Shipping & Delivery

• We offer shipping across the UK and may expand internationally in the future.
• Delivery times are estimates and may vary due to postal delays or unforeseen circumstances.
• ShineHer is not liable for late deliveries beyond our control.

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5. Returns & Refunds

• Our Refund & Returns Policy applies to all purchases.
• Customers have the right to return items within 14 days of delivery, provided they meet the eligibility requirements.
• For details, please see our dedicated Refund & Returns Policy.

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6. User Responsibilities

When using our website, you agree not to:

• Misuse or attempt to interfere with the website’s functionality.
• Upload or transmit viruses, malware, or harmful content.
• Use our website for fraudulent, unlawful, or unauthorized purposes.

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7. Intellectual Property

• All content on this website, including logos, product descriptions, text, graphics, and images, are the property of ShineHer and protected by copyright and trademark laws.
• You may not copy, reproduce, or use our content without prior written consent.

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8. Limitation of Liability

• ShineHer shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.
• Our liability for any claim shall not exceed the total purchase price of the product in question.
• Fitness equipment should be used with proper care and responsibility. Always consult a healthcare professional before starting a new fitness routine.

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9. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

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10. Privacy Policy

• Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

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11. Governing Law

• These Terms & Conditions are governed by the laws of England and Wales.
• Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

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12. Contact Information

For questions about these Terms & Conditions, please contact us:

📧 Email: info@shineher.store